Because we know how important fresh coffee is on holiday mornings, we want to make sure your Baratza grinder is up and ready to roll. Please take note of the following important notices for this holiday season.
Holiday Support Hours
Our service and support team will be offline on the following dates and back online the soonest available business day.
- Friday, December 18th
- Thursday, December 24th
- Friday, December 25th
New Year’s Day
- Friday, January 1st
Additionally, please take note that we will have a physical inventory day when our online store will be offline. Tuesday, December 29th. You will not be able to place any orders. The store will be back up on Wednesday, December 30th.
Holiday Shipping Notice
Due to the ongoing impact of COVID-19, Baratza HQ, in Bellevue WA, is operating with minimal staffing for the health and safety of our team. We apologize for possible multi-day delays on our communications and order fulfillment. Please see our updated Shipping Policy for more information.
We truly hope you enjoy this holiday season and have a happy new year. If you need immediate assistance during our offline hours, please visit our troubleshooting page here or visit our youtube channel here for easy how-to’s.