Co-founders

Kyra Kennedy
Co-founder

SF Bay Area

As CEO, Kyra is responsible for building the Baratza brand and overseeing sales and operations. She has created a distribution network in North America plus developed an extensive network of world-wide importers. Kyra drives the marketing and distribution of the grinders through focus on the niche market of small independent roasters and coffee shops. Specialty Coffee is a relatively small market, but one that fits with Baratza’s goal to be a small business that designs, manufactures, and distributes precision grinders to a specialized consumer. Kyra is passionate about listening, identifying problems and opportunities, and developing creative solutions to support our customers. Kyra is deeply committed to the team of people that make up Baratza, seeking to create an environment where each person’s skills and talents can be maximized and each person’s voice be heard.  She recognizes that we are stronger and more successful through collaboration and the collective wisdom and experience of working across functions. Solid, quality products backed by compassionate, quality service–this is the winning combination you can expect from Baratza and Kyra Kennedy.

Kyle Anderson
Co-founder

Bellevue WA

Kyle’s role at Baratza spans all things product related – design, manufacturing and quality. He is a mechanical genius who loves to improve products and solve problems through innovative design. A standout contribution was his breakthrough approach to weight-based grinding functionality – a first for the coffee grinder industry. His ability to embrace and harness the technologies of partner companies led to the innovative design of the Sette Series. For the Sette 270W he collaborated with Etzinger on their revolutionary grinding technology and with Acaia for their precision weighing technology. Critical to our operations is his management of strategic supply side relationships to ensure quality in all aspects of our manufacturing and output.

Marketing

Alvin Kim
Marketing Manager

Bellevue WA

Alvin Kim is originally from Orange County, CA and is now based in Seattle, WA where he is finishing up an MBA at UW Foster School of Business. Alvin leads all marketing functions for Baratza, bringing along his years of experience working across the specialty coffee supply chain; from green buyer & coffee roaster, to head of sales, education & marketing.

Alvin’s goal is to tell the story of Baratza’s empathetic product design that brings together sustainable business practices with innovative customer-focused solutions!

If he’s not at a local cafe or stuck in a YouTube rabbit hole, you’ll probably find Alvin out climbing or exploring PNW trails with his wife and their tiny dog Nacho.

Ben Arbuckle
Product Expert
Ben Arbuckle

Bellevue WA

Ben joined Baratza in early 2021, starting as a Support Specialist. Born and raised near Kansas City in a thriving specialty coffee scene, he knew from a young age that a coffee career was in his future. After journeying to the Seattle area for the gorgeous scenery and modern coffee culture, he completed a bachelor’s degree in Psychology in order to better understand the inner workings of himself and others. During his undergrad, Ben was fortunate enough to work in specialty coffee and to encounter his first Baratza grinder! Seeing the thought and care that go into Baratza’s products, he jumped at the opportunity to be a part of the team. After his stint on the Support team, Ben was promoted to Product Expert in early 2022, and is now responsible for writing Baratza’s customer-facing documentation, amongst a few other internal projects. When he is not attempting to herd his two cats, Jacky and Norman, you can find him trying out different cafés and restaurants, playing the guitar or video games, and caring for his many houseplants. Above all, he loves to see people, processes, and products thrive and work the best they can, which applies to your morning brew too!

Logan Maltese
Social Media Specialist
Logan Maltese

Bellevue, WA

Logan hails from the Midwest, had a short stint in the South, and now has created a home in the wonderful PNW region. A coffee professional for over a decade, Logan enjoys using his love for coffee as a vehicle for connecting with other humans, no matter their level of experience. Education through coffee and coffee-related media are two of Maltese’s biggest passions in life.
As Social Media Specialist, Logan looks forward to growing meaningful connections with the coffee community and other Baratza enthusiasts. When not creating coffee-related media, Maltese enjoys exploring outside, learning new skills, and hanging out with their tuxedo cat named Boone.

Operations & Sales

Carla Mokin
Global Sales & Operations Manager

Bellevue WA

Carla joined our operations team in August 2017. She handles Baratza’s international sales & support and maintains strong relationships with our global importers. Carla has identified product reliability and quality as essential for the success of our importers and resellers, and she now leads the Quality Team in the pursuit of improving user experience. Since 2009, she has worked in the Specialty coffee industry doing coffee R&D as well as holding positions as a barista, trainer, wholesale salesperson, and retail shop manager. Carla gets how business works, from the ground up, and uses this knowledge to support our international importers. Her strong understanding of our product, combined with excellent organization and communication skills, make Carla a valuable teammate.

Leah Ford
Specialty Account Coordinator
Leah Ford

Bellevue WA

Leah joined the Baratza team in May 2020, after a brief adventure in starting a micro-roastery. Prior to that, she worked closely with roasters, carriers and warehouse partners as an Outbound Logistics Analyst at Atlas Coffee Importers.

As Baratza’s Customer Account Relations Administrator, Leah is the main contact for managing the orders from our US and Canadian wholesale customers and assists them with everything they need to be successful in carrying our grinders. She coordinates with various intercompany teams to facilitate wholesale support, shipping, and accounts receivable.

Karen Kawaguchi
Special Projects Manager & Global Strategic Specialist

SF Bay Area

Karen Kawaguchi joined Baratza in 2014 to grow and develop our International Sales and Team. Currently, she is now working on special global and corporate projects.  She works closely with the CEO to plan and implement special projects, within and across teams, to optimize efficiency and productivity. She will continue to be involved with International Operations as well, to build and support global relationships.

Karen brings a wealth of experience to the team from her previous career in software, analysis, and project management.   The Baratza Management Team has come to rely on Karen’s  project management and business analyst skills, as well as her wisdom and patience.

Ryan Brennan
Specialty Account Manager
Ryan

Bellevue WA

Ryan joined the Baratza team in February of 2020. After re-locating from Southern California to Seattle in 2015, he pursued a budding passion coffee. Soon after, he became committed to the long-term goal of making a career in the specialty coffee industry, so he began as a barista. Since then, he’s spent time as a coffee roaster, a green buyer, a director of coffee, and most recently as a member of the wonderful Baratza Customer Support team. He’s now working as a Specialty Account Manager, and he’s beyond stoked to continue his journey with Baratza and Breville. Aside from his love of all things coffee, he loves craft beer, menswear, playing volleyball and Spikeball, and most of all, people!

Aryan Rayborn
International Account Administrator
Team - Aryan Rayborn

Bellevue WA

Aryan is originally from Orange County, California and moved to Coffee Capital: Seattle for more opportunities to continue his career in coffee. From dedicated barista to technician Aryan knows the ins and outs of espresso machines and grinders. He enjoys troubleshooting, repairing, and creating beautiful cups of coffee. His favorite thing about coffee is the wide variety of culture brought into the community from all over the world. When not working, you can find him eating out with friends, tipping drag queens, or playing video games.

Maddie Rudd
Customer Account Administrator
Maddie Rudd

Bellevue WA

Maddie landed in Seattle on New Year’s day 2022 after jumping around the country managing coffee shops from Maine to Alaska to Texas. Drawn in by the aesthetic, they have since become obsessed with learning everything they can about coffee and have dedicated nearly a decade to opening coffee shops and teaching what they know. They are now working as a Specialty Account Manager, putting their attention to detail to good use.

Forever followed by their fluffy Jack Russel shadow, Dewie, Maddie is a self-proclaimed “indoor kid,” trying to bring the whimsical to everyday life through their painting and writing. In their free time you’ll find them streaming, listening to podcasts, or playing DnD.

Product Design and Manufacturing

Quinn Anderson
BGM Production Liaison

Bellevue WA

Quinn has worked with Baratza since 2009, he started out repairing and refurbishing grinders in the US. He has had two stints in Taiwan, the latest in 2016 to launch the manufacturing of the Sette Series.  He’s now come full circle to managing our US Grinder Repair and Grinder Refurbish Programs, including Shipping.

While working in Taiwan with BGM, our manufacturing partner since 2006, Quinn implemented processes and procedures to ensure that manufacturing is quality driven at every stage of the process, and that product enhancements are implemented and tested.  He worked with our parts suppliers to ensure that every component of our grinders were produced to the specifications we demanded. His role revolved around identifying and communicating problems, solutions, and plans, to ensure a win-win for both Baratza and BGM.

Quinn’s extensive knowledge of every aspect of the build of our grinders, the role each part plays in the overall production of your grind, is a huge asset to managing the relationships with our manufacturer BGM and other key parts suppliers, to ensure the quality of our manufactured products.

David Littrell
Design & Development PARTNER

Bellevue WA

David has been instrumental in developing grinders and accessories for Baratza since 2001. David understands the marketplace and his partnering with Kyle and Kyra in product development has resulted in building a brand that is a market leader in both aesthetics and innovation.

Principal designer at threeFishdesign, David has utilized over 25 years of developing consumer products to guide Baratza grinders to being industry-leading products. His passion for developing great products supports Baratza’s goal of delivering outstanding experiences and quality products to their customers.

Support

Jordan Markezich
Head of Customer Care
Jordan

Bellevue WA

Born and raised in the Seattle area, Jordan ventured to Greenville, South Carolina to study philosophy at Furman University. While there, he began exploring the world of specialty coffee as both a barista and roaster at one of the first specialty coffee shops in the area. He was a Baratza customer before joining the Baratza support team, so he knows firsthand how important it is that every customer receives the help they need to make that perfect cup of coffee.

After many years of helping Baratza customers with his expert technical know-how and caring personalized approach, Jordan now serves as Head of Customer Care and leads our brilliant support team!

Conor Poull
Training Coordinator - Baratza
Conor

Bellevue WA

Conor began his career in technical and customer support, working with telecom and stereo equipment, before discovering a passion for specialty coffee. Joining the coffee community he spent 4 years as a barista and manager in cafes. He competed in and was a judge for the US Brewers Cup competition, and followed his dreams of a career in coffee to Seattle. With Baratza, Conor has returned to supporting customers, helping them get the best from their grinders! Furthering his love of sharing knowledge, Conor is now our Training Coordinator! Conor is an advocate for equality in the coffee community, and you can find him riding his bikes all over the PNW!

Dani Lapuz
Support Team Lead / Content Creation Coordinator
Dani

Bellevue WA

Dani joined the Baratza Support Team in the midst of our challenges of Covid-19.  She grew up in Southern California where she started her coffee career as a barista in 2015. This was the location of her first Baratza moment. Her boss eloquently explained to a customer the importance of the bean, it’s origin, his roast and the need to respect the bean by using a quality grinder, not the customer’s proposed whirly blade grinder! A move from California to the remote San Juan Islands in Washington followed where she fell in love with the nature that the Pacific Northwest has to offer. Dani continued life as a barista in the Seattle region, growing to take on Assistant Manager responsibilities for a prominent café. Having used an Encore at home and Forte grinders at work, she was very familiar with the joy of using our grinders before joining our Support team! When not in the coffee scene, Dani loves a good DIY or craft project. Her favorite projects are finding and restoring old furniture pieces found at thrift stores and tending her garden and many houseplants.

Malorie Carr
Support Team Lead

Bellevue, WA

Malorie joined the Baratza Support Team in May of 2021. Baratza’s core concepts of “Don’t Dump It, Fix It” and taking care of customers and colleagues alike is what drew her to this role. Having worked in the coffee industry since 2016, she has worked with a variety of Baratza grinders in her years at cafes as well as at home and is excited to work with you to keep your grinder going for years to come!  Malorie grew up all over the Midwest but has found a true feeling of home in Seattle. She loves exploring the food scene and thrift store scene across the city, and you’re not likely to find her anywhere without her trusty pal Echo, the German Shepherd.

Brandon Tenney
Support Specialist

Bellevue WA

After college Brandon started working as a barista while looking for other career options, and after doing his first in-depth coffee cupping he knew that the career path he was searching for was right under his nose. He has helped open and manage multiple coffee shops on the east coast before his move to Seattle to start a new chapter in a customer support role. He became a fan of Baratza after getting an Encore as his first grinder and has been using them at home and in café settings ever since. He is pumped to use his coffee knowledge and experience to help every customer enjoy the experience of coffee however that looks to them. When he is not working, you can find him hiking around the PNW with his dogs taking photos of his experiences.

Reed McCoy
Support Specialist
Reed McCoy

Bellevue WA

Growing up in the South, then moving out to Seattle in 2016, Reed is trying to bring some of his Southern hospitality and warmth to his day-to-day life out in the rainy PNW. He’s worked in different cafes serving in a variety of different roles over the past decade and has a deep passion for photography and Pippa, his border collie/flat-coated retriever mix. Reed’s focus on fine art film photography and printmaking has varied in subjects over the years, but flowers will always hold a giant piece of his heart and be a focal point in his work.

Brook Butler
Support Specialist
Brook Butler

Bellevue WA

Brook started her coffee career in Sumner, WA as a barista/coffee director. Now, she’s taking classes through SCA to become certified in the coffee skills program (CSP) & coffee technician program (CTP). Brook’s goal is to learn as much as she can about the coffee industry including roasting, which she started doing in 2020 at Roasterworks. In her spare time, she is active in the Seattle music scene creating show posters, band T-shirts, and supporting the local bands. She loves playing guitar, spinning vinyl, driving her 1976 Volvo, and of course, sipping on a cup o’ joe. Brook is also a visual artist with a self-described style that is very “retro abstract”. Some would consider me to have an old soul with my vintage fashion and old music.

Jesse Johnston
Support Specialist
Jesse Johnston

Bellevue WA

Jesse joined the team in early 2022 after years of working in almost every stage of the coffee supply chain. Prior to Baratza, he worked with cafes in Seattle training baristas and roasted coffee for a few years in Texas. At the start of Covid, Jesse offered virtual home barista classes for coffee enthusiasts and is committed to making coffee resources accessible. As a customer support specialist, Jesse is passionate about connecting to the customer and giving them the tools they need for success. If he’s not brewing coffee in his camper, you’ll probably find Jesse exploring Mexico and trying to learn Spanish with his partner and two kids.

Niclas Fallah
Baratza Customer Support Coordinator
Niclas Fallah

Germany

In April 2022, Niclas joined Baratza as Customer Support Coordinator for Europe. He works closely with our American and European support teams to deliver world-class service in Europe. Niclas comes to Baratza with several years of customer support and team leadership experience. Prior to joining Baratza, Niclas was a team leader for a specialty coffee appliance support project. In this role, he discovered his passion for specialty coffee and is delighted to share his knowledge and love for coffee with Baratza customers.

Service & Shipping

Tom Dykstra
Head of Product Service

Bellevue WA

Before heading west and joining our team in September 2018, Tom graduated from the University of Oklahoma with a BA in International Security Studies. An avid cook and guitar player, Tom loves to solve puzzles – and he’s proven to be pretty good at it. Since joining Baratza, he’s done everything from repairing and refurbishing grinders to developing analytics systems for our Quality Team, forecasting parts usage, and occasionally pulling double-duty for our Support Team. Tom knows our systems and grinders from every aspect and we were excited to promote him internally from Service Technician / Data Analyst to Head of Product Service in July 2021. He’s currently studying at Portland State to get his Masters in Global Supply Chain Management.

Daniel Hollon
Senior Service Technician

Bellevue WA

Daniel has been with Baratza since 2017. He is focused on our Repair and Refurbishment programs. He brings all grinders back up to current specs and breathes new life into them for their current or future owners. He has an incredible eye for detail and strives to figure out the source of any problem, then fix and test it. He is a constant source of knowledge for our Support and Service teams when handling technical grinder issues.

Daniel works with the team to figure out manufacturing and field fixes that fit with Baratza’s culture of continuous improvements.

Ory Packer
Service Technician
Ory Packer

Bellevue WA

Ory helps us uphold our goal to make sure no Baratza grinder winds up in the landfill by his detailed attention to servicing the grinders that come in to us. He gives it a full inspection to assess the failure point and to check for any damaged, worn, or out-dated parts, to be sure that the grinder he sends back to a customer is in tip-top condition. Ory loves to fix and work on OLD classic Baratza conicals. Being over 20 years in the business of building value grinders, he does see some great gems come through – much loved and used – just in need of a bit of a tune up. In his spare time he makes his own music, though he’s pretty quiet and humble about that talent he has!

Joshua Duerkopp
Service Technician

Bellevue WA

Josh joined our Customer Support team in May 2018. As a German native he is fluent in both English and German, and has become fluent at speaking to our customers and helping them answer all the questions about their grinders as well.

Josh has found a keen interest to help customers troubleshoot their grinders efficiently and personably. He values the hands-on experience of repairing them and transmitting all that knowledge to coffee lovers who encounter a setback. Along with an intense curiosity, Josh has a creative sense for mechanics and film, which makes him the perfect on-site camera man, for our grinder education and troubleshooting videos. Be sure to check out YouTube channel for his upcoming shots.

Joshua Modisette
Service Technician

Bellevue WA

Hailing from the faraway land of Texas, Josh began his specialty coffee journey in 2009 when he attempted to convince his then bandmates that freshly ground coffee truly was better than pre-ground…by grinding coffee using a whirly blade “coffee grinder.” After they told him they didn’t think it tasted any different, weeks later those same bandmates confessed that they had been kidding and asked him to make them another cup. After his band days were over, he managed a local coffee shop then designed and developed the business plan for a new shop, all before he and his wife moved to the Northwest in 2017 to further pursue their dreams. He spent four wonderful years at Narrative Coffee and competed for two years in the US Brewer’s Cup Competition circuits and various other local coffee events. Now, Josh is continuing his passion in coffee with Baratza by servicing and repairing grinders. When he’s not fixing grinders, he enjoys all the outdoor benefits of living in the Northwest, as well as smoking meats and fixing his 30-year-old Landcruiser.

Garrett Hoefer
Warehouse Coordinator

Bellevue WA

Garrett was born and raised in the San Francisco Bay Area where he spent seven years working in restaurants and cafes. In 2019, he dove headfirst into specialty coffee and home brewing, taking every chance he could to absorb tasting and process knowledge. With the move to Seattle, and joining Baratza, Garrett now enjoys exploring the food and coffee throughout King County on his bike, or can be found at home playing music with his roommates!

Nia Arrington
Service Technician
Nia Arrington

Bellevue WA

Nia Arrington was born and raised in Seattle, WA and joined our service department in 2021. She came with no prior experience in the coffee world (she prefers tea over coffee), but as it turns out, Nia has a talent for learning new things–especially fixing grinders! This adds yet another notch to her belt, which is already filled with a wide set of experiences. Outside of work, Nia spends her time with family and friends bouncing from one outdoor activity to another.